Ten minutes with… Nevra Sezgin
We caught up with our Assessment Team Manager, Nevra Sezgin, to find out what a typical day is like for her, what she finds most challenging and rewarding, and the single piece of advice she ...
Read moreThis communication skills training is for managers and team leaders at all levels who want to examine how their every action and communication (or even lack of them) can have an effect on the behaviours and beliefs of their team. It can be particularly useful for those who are dealing with difficult people or have a tendency to react negatively to certain situations.
The course examines the communications cycle: how people communicate – both consciously and subconsciously – and how in turn this allows others to communicate and behave. The material allows delegates to comfortably examine communications strategies and techniques for ensuring that they generate the behaviours they want from others.
Joining this course is easy: just call us on 0800 619 1230 now or complete the form above.
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Course | Location | Venue | Date | Availability | On Tour | Trainer | Price | No. Days | Level | Booking Options | More |
Effective Communication Skills can be completed as a standalone course, or as part of the following awards and certificate programs.
Learn more about the Certificate of Learning and ILM Awards
A formal learning programme made up of four one-day courses which you can choose and take to suit the requirements of each individual.
The Certificate of Learning is made up of four modules – all of which are lively, challenging one-day courses with limited numbers of delegates.
Process, Questions, Objections and Value is the core module with all delegates being able to choose the optional courses that give them the best returns in their roles.
Buy multiple training days on account at discounted prices
Call us on 0800 619 1230 to find out more
Book nowIncredibly flexible ways to deliver management qualifications
Formal, flexible learning without a qualification process
Discover and unleash the latent powers in your teams
Everything we do is about encouraging managers, leaders and key team members to consider the power and agency they have to deliver at the highest level.
We’re chosen repeatedly by many of the UK’s leading employers.
We’ve delivered results for over 9,000 businesses, public-sector organisations and non-profits. See some of them.
The development of crucial management skills is a priority for Consilient Health and working with Impellus ensures that its managers are trained to consistent standards across the company …
Continue readingDeliver the same levels of learning in the ways that works best for each individual in your team. Whatever their circumstances.
Our experienced trainers and assessors stay at the forefront by continuously training and being assessed themselves.
The Impellus Business Centre provides online access to your organisation’s account and learning records. Free for all clients.
Every course, every qualification, every time we help or advise we’re focused on delivering real and measurable workplace results.
We caught up with our Assessment Team Manager, Nevra Sezgin, to find out what a typical day is like for her, what she finds most challenging and rewarding, and the single piece of advice she ...
Read moreAn important aspect of Impellus training – and one that sets us apart from many of our competitors – is ...
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