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Using NLP in Business Development

Learn and apply the principles of NLP – Neuro Linguistic Programming – to deliver better results in sales and business development

 Who is it for?

All customer facing staff, particularly sales staff, who could benefit from enhancing their communications and influence skills. Marketing professionals also find this programme useful and engaging.

What does it cover?

The course looks at how human beings interact and influence one another on a conscious and unconscious level.
It gets to grips with what NLP is, how it works, how it’s used everyday and how it can be employed easily and
effectively to increase performance and increase customer satisfaction.

What will delegates be able to do differently?

  • Understand the foundations of NLP and how it’s applied
  • Build rapport more quickly and effectively
  • Improve their influence and motivational powers
  • Build a deeper understanding of how people work and are motivated
  • Have the skills to ask far better questions and match customer needs far more effectively
  • Understand emotional purchasing behaviour

Programme overview

  • The world of NLP: what it is and where it comes from
  • How to build great rapport from the start to leave a lasting impression
  • Using NLP to ask better qualification questions
  • How you can use NLP techniques to influence others around you in order to achieve a win:win
  • The power of positive thinking and what it will do for you
  • Building influential sales presentation techniques
  • Reducing nervousness when pitching for big sales
  • E ffective use of verbal and non-verbal communication
  • Reducing the barriers to client concentration
  • The influential power of process
  • Adapting styles of communication
  • Addressing customer fears at a deep level
  • Framing language and the power of its influence
     
Duration and cost

1 day, £1,695 + VAT
Click on the following links for more details on costs and options, guarantees, discounts and our Skills Licence

Funding and bundle options

Part funding options are available on this course
Bundle with Professional presentation skills, or Key account management for just £2,995

Follow on programmes

Professional presentation skills
Key account management
Neuro linguistic programming
Negotiation skills for sales people

Call us now on: 0800 619 1230

Impellus

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Testimonials

See client comments

Our board are far more aware of how they’ll achieve their goals

Sarah Caulkin

Relate

There were many tangible ideas and thought processes that I now feel ready to employ

James Sowden

Pen-Avia

Bespoke sales training always ensures relevancy and best results

Liz Grace

Abbey Protection plc

I’ve studied marketing and management but this has brought new ideas and solutions and updated old or forgotten methods

Dorota Drochomi

London College of Business

Good coverage with everything explained clearly. The trainer used our examples to demonstrate things and not text book scenarios

Dominic Guilbert

Channel-C

Interesting, lively and enthusiastic trainer. I knew very little and left feeling as though I could go forward

Debbie Sharratt

Foster Care Associates

The levels of customer service we deliver have risen noticeably since engaging with Impellus. This has also been bourn out in independent mystery shopping results.

Gary Cooper

Festival Place Shopping Centre

Your leadership training programme has exceeded my expectations.

Nigel Miller

World Challenge

Very clear presentation style which made it entertaining as well as informative. Good timing and held everyone’s attention well

Jen Morris

Rapide Communications

Having booked open programmes with Impellus, we have now chosen them to deliver a high level learning and development project in-house.

Anita Athwal

Technetix

The content was all very interesting and there were lots of top tips to take away.

Kerry Turnbull

Clarins UK

Our managers came back energised, confident and highly aware of their leadership styles. They found it great fun too.

Judi Hoal

One Holdings

Leadership Skills Development was the best course I’ve been on in a long time. The trainer, Sam Simons, was professional, engaging and made the day really enjoyable. The course has challenged me to think about addressing some very specific areas.

Richard Elliot

Millward Designer Homes

The trainer was professional, knowledgeable and inspiring, the course material was relevant and practical and I was able to go back to my team with a fresh perspective on leadership

Karen Cameron

Huntingdon Town Council

Our Operations Manager came back noticeably more confident and highly enthused. We’ll be using Impellus’ open training courses again.

Max Campbell

Hot Office Business Centres

A wise investment decision.

Victor Shun

C&C Consultants

Friendly, relaxed atmosphere. Easy to ask questions. Trainer was passionate about the topic which was infectious

Kairen Pease

The Vitamin Service

This has changed my perspective on what’s actually happening in the business

Chris Hall

Beales Hotel Group

Developing Leadership Excellence was exceptional. Everything was relevant, contemporary and presented in a challenging and useable way. Highly recommended.

Ray Sygrove

HM Forces Army Aviation

Clear and relevant to job role. Easily understood with a steady pace. Very relevant course content and comfortable atmosphere. I now have several plans, including motivation, communication and different styles of leadership

Elizabeth Murphy

AllClear Insurance

The most useful parts of the leadership course were developing the ability to evaluate myself as a leader and understanding the impact I can have on my team. The course itself was presented excellently and had good group interaction throughout.

Karen Walton

GE Healthcare

The delivery and smooth running was superb. The interaction between everybody was great and well regulated by the trainer

Darrell Lunt

Plymouth Pavilions

Great trainer, friendly, informative and kept the day interesting. Good material and excellent venue. I found leadership styles, presentation methods and defining communication – the importance of body language and tone – very useful

Tanitia Liddle

BHMA

I’ve come away with a different view of myself as a leader, my approach to my role, and the teams and people I work with.

Andy Gregory

MGM

We use Impellus for both sales training and leadership development training. The programmes always provide tangible benefits for delegates and have contributed to our success.

Aby Griffiths

Heart FM

You brought people together and were able to generate new ideas, fresh co-operations and real team spirit.

David Cromwell

Royal Mail

Very informative. A good balance between theory and real life situations

Sue Philp

Suffolk Housing Society

Excellent and very informative courses. All trainers are highly experienced.

Max Duff

Redwood Telecoms

The programme provided a chance to reflect and discuss key issues outside of the work environment. There was also a personalised approach

Marie Jackson

Mill Hill School

Knowledgeable trainer. Easy process and good facilities. It was a useful time and reason to reflect and review what I do

Nick Wilson

Virtual Zone

We felt assured about choosing Impellus.

Renu Kiran

LSL Property Services plc

Allowed me to consider the impact that I have on my team and the effects that that has

Mark Mearns

Le Creuset

This has helped me to balance my roles enormously.

Jennifer Everitt

MSX / Ford Motor Company

This has really helped me to understand the dynamics of my team.

Helen Smith

Pepsico

Within days of doing the sales induction training one of our franchisees closed the largest deal of the year by directly using the skills he’d learnt

Iain Colling

Colourfence

An excellent programme. Well run, well paced and the trainer worked hard on individual comments

David Fitzgerald

Venners

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0800 619 1230

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