Managing Diversity
Leverage equal opportunities to add business value; learn your rights and responsibilities with this essential half-day diversity course
Who is it for?
All senior team members, line managers and HR professionals who want to gain a better understanding of diversity, how to handle mixed groups, and who wish to discover how to add value to their organisations through their people.
What does it cover?
Managing diversity is about valuing the differences that people from varied backgrounds bring to an organisation, and nurturing these. This can drive improvements in customer care and can also attract and retain talent. This programme is concerned with recognising diversity as an opportunity and not a challenge
Programme overview
Understanding diversity
- Defining diversity
- The difference between diversity and equal opportunity
- Diversity and discrimination
- Key issues affecting different groups in the organisation
- education, beliefs, employment, promotion prospects
Challenging prejudice and discrimination
- Understanding stereotypes
- Different cultures and their commercial values
- Assertiveness v. bullying
Legal obligations and legislation
- Basic details of employment tribunals
- Overview of current legislation
– R ace Relations Act
– S ex Discrimination Act
– Age Discrimination Act
– Human Rights Act
– Asylum and Immigration Act
Cultural awareness
- Communication patterns across cultures
- Negotiation styles across cultures
- Strategies for working more effectively with other cultures
Duration and cost
½ day, £995 + VAT
Click on the following links for more details on costs and options, guarantees, discounts and our Skills Licence
Funding and bundle options
Part funding options are available on this course
Book two back-to-back sessions on one day for just £1,595
Follow on programmes
Coaching skills for managers & leaders
Building brilliant teams
Emotional intelligence

